Our Goal Zero ambition

Our Goal Zero ambition is to achieve no harm and no leaks across all of our operations. Everyone working for Shell strives to achieve this goal each day.

To achieve Goal Zero, we focus on the three areas of safety hazards which have the highest risks for our type of activities: personal, process, and transport safety.

We want to help improve safety performance throughout the energy industry and work in partnership with industry trade associations and professional bodies to share our safety experience, standards and knowledge with other operators and contractors.

Learn more about our Goal Zero ambition

Staff safety training

Personal safety

Safety is our top priority. Everyone who works for us, or with us, has an important part to play in making Shell a safer place to work. We expect them to comply with the safety rules and regulations relevant to their work, to intervene to prevent unsafe conditions, and to respect fellow workers and the communities in which we work.

Find out more about personal safety at Shell

Process safety

Process safety starts at the early design phase of building facilities and continues throughout their life cycle, making sure they are operated safely, well maintained, and inspected regularly to identify and deal with any potential process safety hazards.

Read more about process safety across Shell

A lady wearing safety equipment driving a vehicle

Transport safety

Road transport is a necessary part of many of our business activities. In total Shell employees and contractors drive almost 1 billion kilometres every year in more than 70 countries – this is equivalent to 70 laps of the earth each day! Our road safety philosophy focuses on the areas of risk such as the capability of the driver, condition of the vehicle, road conditions and local environment. We also try to reduce the need to use road transport in the first place: the safest journey is the one not taken.

Learn more about transport safety at Shell

Employee health and welfare

We believe that good working and living conditions help to bring about a safer and more productive working environment.

Find out more about how we try to keep our employees and contractors safe and well

Product stewardship

We produce crude oil and natural gas and refine them into fuels, lubricants and chemicals that are used to make many everyday items. We try to take care that these products are safe, from production to disposal. We call this product stewardship.

To understand and manage the potential health, safety and environmental risks presented by our products, we evaluate them carefully. We work closely with our customers and suppliers, monitor any changes in the science behind our products, and support research if it helps us to reduce their risks even further.

Learn more about product stewardship at Shell, and find safety data sheets and product stewardship summaries

More in sustainability

What sustainability means at Shell

For Shell, sustainability means providing essential energy for a growing population, while respecting people, their safety and the environment.


Doing business in a clear, open way is a commitment we work hard to keep, and we promote transparency where possible throughout our industry.